Vichy Savings Tips
- Visit the Sales and Promotions page to find current specials and sales at Vichy.
- Save 10% on your first order when you subscribe to the Vichy email list. There's a popup ad inviting you to sign up, or you can click "Email Signup" in the header menu. The 10% savings offer is only available to first-time subscribers. As a subscriber, you'll also be notified of savings deals and special offers.
- Become a Vichy Insider to receive free samples with every order, free shipping on orders over $25, and more. Click "Offers" in the header menu for the Vichy Insider sign-up link.
- Sign up for auto-delivery of your favorite products, and save 10%-15% on your orders! The link for auto-delivery can be found by clicking "Offers" in the header menu.
- Look for bundled sets: Many of the gift sets, limited edition sets, and themed sets offer the benefit of a discount by purchasing the items as a set instead of separately. Look for the bright blue highlighted prices that are crossed out; these represent the cost of the individual items, but the lower price in bold is what you pay.
- Check the Offers page to find details about the most current discount programs at Vichy.
Does Vichy Provide Free Shipping?
For members of Vichy Insider, shipping is free to the contiguous US on orders over $25. Other shipping rates and details can be found by clicking "Customer Service" in the footer menu and then scrolling down and clicking on "What are Your Shipping Methods and Rates?"
What Is Vichy's Return Policy?
If you need to return an item purchased at Vichy, complete the return form that was attached to your invoice, then place the item in its original packaging and send it to the address on the form. Refunds will be issued to the original payment method. The normal returns window is 30 days, although in some circumstances, returns may be accepted for up to 60 days. For complete details, click "Customer Service" in the website footer menu, then scroll down and click "How Do I Return a Product?"
How to Contact Vichy
To reach the Customer Service team at Vichy by phone, call (877) 378-4249. If you'd rather send a message, you can send one online through the Contact form at the Contact Us page.
About Vichy
Vichy Laboratories has spent 80 years in research and innovation in the field of skincare products. The company was founded in 1931 in Vichy, France, and is now a part of the L'Oreal family of companies. Vichy Laboratories has created an array of products that use the power of natural minerals to nourish skin. Vichy's specialties include makeup, sun care, and anti-aging products, as well as skincare, hygiene, and hair care items. Vichy products are sold through select retailers in more than 60 countries and at VichyUSA.com.
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