Kiehl's Coupon Codes

Redeeming Your Kiehl's Promo Code

1. Browse skincare products, shampoo, conditioner, beauty essentials, and more at kiehls.com. Select a size and click the “Add to Bag” button when you find what you're looking for.
2. Click the “My Bag” icon on the top-right corner of the page to view your cart, then hit “Go to My Bag” to proceed to checkout.
3. Find the “Add a Promo Code” tab above your estimated total, then click the plus symbol to reveal the promo code field.
4. Enter your Kiehl’s coupon code in the text box, then click “Apply” to activate your kiehls.com discount.

What to Do if Your Kiehl's Discount Code Isn't Working

• Check that you have correctly input your Kiehl's promo code.
• Ensure your order meets the minimum purchase amount or any other requirements.
• Make certain the promo code which you selected is still valid and has not yet expired.
• If you are still having any trouble, try a different Kiehl's discount code from CouponFollow instead.

Stacking Kiehl's Coupons

When you enter a Kiehl’s discount code during checkout, you’ll see a disclaimer that reads, “Certain promotions cannot be combined. Please see specific terms and conditions.”

Use this principle to guide your coupon stacking strategy. You can combine Kiehl’s discounts as long as your order meets the requirements for each promotion.

Savings Tips for Kiehl's Couponers

Getting the Best Deal at Kiehl's

• Scroll through the kiehls.com Offers page whenever you visit the site. Click the “Offers” tab on the far-right edge of the main navigation menu to explore the latest sitewide sales, Kiehl’s promo codes, and free shipping deals.
• Check for seasonal sale announcements and free two-day shipping coupon codes on the blue banner at the top of Kiehl’s homepage.
• Sign up for the kiehls.com email newsletter to keep up with new arrivals, stock up on Kiehl’s promo codes, and ensure that you always hear about the next big Kiehl’s skincare sale. Enter your email address in the form at the bottom of kiehls.com to subscribe; you might even receive a kiehls.com discount just for signing up.
• Join the free Kiehl’s Family Rewards Program to unlock members-only deals and an easy way to earn redeemable rewards points from every purchase. Members earn one reward point for every $1 spent on kiehls.com or a Kiehl’s retail store. You will receive a $10 voucher at every 100-point interval, which you can redeem on virtually anything Kiehl’s sells. You can also earn points by recycling empty Kiehl’s containers, booking virtual and in-store Kiehl’s skincare consultations, and referring friends to the Kiehl’s Family Rewards program.
• Unlock premium loyalty benefits as you rise through the ranks of Kiehl’s Family Rewards program. There is no spending minimum for the base-level “Fan” tier, which comes with a birthday treat and early access to sitewide sales and exclusive seasonal promotions. If you spend $100 or more to unlock "Friend" status, you'll receive a deluxe birthday treat and access to exclusive Kiehl's services. Complimentary free shipping is reserved for "Family" level Kiehl's Rewards members who spend $300 or more.
• Take advantage of Kiehl’s generous free sample policy, especially while shopping in-store. Kiehl's offers three free samples per order. This is a low-commitment way to try new eye creams, moisturizers, and other skincare products.
• See if your favorite Kiehl’s product comes in a Jumbo- or Value-Sized quantity. Kiehl’s offers a modest bulk discount on over 20 top-selling hand creams, face creams, and even seasonal exclusive products. Exact discounts vary by product, but you can save 20% to 40% by purchasing a Deluxe Hand and Body Lotion refill pack or Kiehl's Crème de Corps by the liter.
• Get free shipping and a 10% discount on eligible Kiehl’s products with the kiehls.com Auto-Replenishment service. If a product qualifies for this recurring delivery deal, you’ll see an “Auto-Replenish” checkbox below the “Select a size” section on its product page. You can choose (and change) your delivery frequency as often as you’d like, plus you’ll receive a free sample with every Auto-Replenish package.
• When you reach the “My Shopping Bag” page, look for a turquoise “Bundle and Save” tab below your order summary. If an item in your cart qualifies for Kiehl’s bundle discount, you can save up to 20% if you purchase the additional item, usually a “recommended” treatment with complimentary features to your original selection.
• Avoid those pesky shipping fees by selecting “Pick Up in Store Instead” at checkout. In-store pickup is free; in most cases, your order will be ready for pickup on the same day. Once you’re on the checkout page, you’ll see a box marked “Pick up in-store instead” as part of the order summary on the right.

Expert Tip: The Kiehl’s Discontinued Products Section

Finding the right skincare products for your skin type isn’t always easy, especially for those with sensitive skin and a limited budget. Once you find the perfect serum or gentle skin cleanser, it’s hard to imagine how you lived for so long without it. When a manufacturer discontinues a longstanding staple of your routine, losing access to a cherished chemical exfoliant can feel like a devastating blow.

The kiehls.com Discontinued Products page serves several useful functions for dedicated Kiehl’s shoppers. First and foremost, it pays to blow off steam in the product review section. Kiehl’s periodically revives one or two products on this page as “online exclusives” and may do so for others. Until that happens, you can use this page to find the recommended alternative for your preferred product.

On top of that, those “Last Chance” items on the Discontinued Products page are likely candidates for upcoming clearance sales.

Learn More About Kiehl’s

Kiehl’s Shipping Policy

You must live in the United States to place an order on kiehls.com. Standard ground shipping costs $8 and typically arrives within three to five business days. If your skincare routine is a time-sensitive matter, Kiehl’s offers two-day shipping for $15 or $20 for next-day delivery service. While Kiehl’s doesn't charge an additional fee for customers in Alaska, Hawaii, and the U.S. Virgin Islands, orders to these locations may take an extra four to six days to arrive.

Kiehl’s occasionally advertises a free two-day shipping promotion during sitewide sales, so look for kiehls.com free shipping deals on the banner at the top of the page. Recurring Auto-Replenish orders always ship for free.

Kiehl’s Return Policy

The Kiehl’s 100% money-back guarantee covers most items sold in Kiehl’s retail stores and at kiehls.com. Final Sale clearance items, promotional gifts, and Kiehl’s gift cards are not eligible for a refund or exchange. If you are unsatisfied with your Kiehl’s product for any reason, you can return online orders in-store for free or by mail for an added fee. You must return items purchased at a brick-and-mortar Kiehl’s location at the original point of purchase.

Contact Kiehl’s

If you have a question about a product or need help with your kiehls.com order, call 1-800-543-4572 to speak with Kiehl’s customer service team. You can also submit a help request form on the company’s Contact Us page, or click the “Chat Now” link below the “Contact Us” heading at the bottom of the page for live chat support.

Kiehl’s Background

Founded in 1851, Kiehl’s operated as an ordinary drug store in New York City’s East Village for nearly 70 years before its signature line of natural skincare products debuted. Loyal Kiehl’s customers have a cult-like devotion to iconic products like Kiehl’s Crème de Corps. The store relies on simple, no-frills packaging to keep costs down, entice a wide range of customers and promote sustainable business practices.