Visible Wireless Saving Tips and Hacks
- Visible Wireless offers a free 15-day trial. Simply make sure your device is compatible with the Visible network, then sign up with your name, email address, and zip code. There's no commitment and no need for a credit card for the 15-day trial.
- Want to use your own device on the Visible network? If you bring it over, transfer your phone number, and remain a Visible subscriber for three months, you'll be able to choose a virtual gift card from one of a variety of retailers. The Visible website also includes a list of phones that are eligible for virtual gift cards upon purchase, so you still have a shot at one even if you don't bring your own device.
Does Visible Wireless Offer Free Shipping?
Visible Wireless offers free shipping, whether you purchase an entirely new device or bring your device over and order a Visible Wireless SIM card. Accessories also ship for free.
What Is Visible Wireless’s Return Policy?
If you are using the free 15-day trial, you can cancel any time within the period and you will not be charged. If you purchased a wireless device or accessory from Visible Wireless, you must return the product within 14 days of the purchase date, which also applies for any exchanges. Get in touch with the Visible Care Team to begin the return process. Note that you must file a cancellation request separately if you also wish to cancel your service with the carrier. Returning the merchandise will not cancel your service.
When you ship products back to Visible, always keep a copy of your return shipping label as evidence if your package gets lost in transportation.
Contacting Visible Wireless Customer Service
If you have any questions or need help with technical issues, you can reach the Visible Care Team in several ways. Their team members are available 24/7 to answer your questions. They do not publish a phone number or email address for customer service, but you can quickly reach a member by clicking on the blue chat bubble at the bottom of the website screen. If you want to speak to someone over the phone, there should be an option to request a phone call once you've clicked on the chat bubble. You can also find help by posting your question on their Forum page. You can also reach out to the company by messaging them on Twitter or Facebook Messenger.
About Visible Wireless
Visible Wireless is a cell phone service provider that operates on the Verizon network. Offering unlimited data, voice minutes, and texting for $40 per month, Visible Wireless is geared toward people who are tired of the typical family plan and want to strike out on their own. There are no contracts, no hidden fees, and no annual service plans. Visible also sells a variety of accessories, including phones, cases, screen protectors, and chargers. However, customers are not required to purchase a phone from the company. Depending on the phone and if it's carrier-locked, customers can bring their phones and import their phone numbers to their Visible Wireless accounts.
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