TicketWeb Discount Hacks
- Visit the TicketWeb homepage often for the latest ticket sales and prices. Many of the events previewed from the TicketWeb homepage have pricing packages designed to save you money.
- Sign up for a free account from TicketWeb. Account holders can track their favorite bands, performers, and celebrities and have weekly ticket alerts delivered to their inbox. It's a great way to grab tickets fast and get special offers.
- Subscribe to the WeeklyMix email newsletter for the latest discounts and deals from TicketWeb. You can request the newsletter from inside your free account or by calling customer service.
- Connect to TicketWeb via social media to get announcements about upcoming sales and discounts. TicketWeb can be found on Instagram, Facebook, and Twitter.
What Is the TicketWeb Shipping Policy?
Depending on the venue, the dates, and the details of the event, ticket buyers will have a specific list of delivery options available to them. Any tickets you want mailed will be sent to the billing address of the credit card used for purchase. Delivery methods may vary depending on the event. Your options may include:
- Standard postal mail, including APO/FPO addresses
- Credit card entry
- UPS delivery, but not to P.O. Boxes or APO/FPO
- Print-at-home options
- Will call
Tickets are shipped within 48 hours from purchase. Contact customer service if it has been 10 days or more and you have still not received your tickets.
Does TicketWeb Offer Refunds?
All ticket sales are final and cannot be refunded. If an event is canceled, significantly changed, or rescheduled, you will be notified via the email address you provided at the time of purchase. The email will contain specific directions on how to request a refund, an exchange, or an update to your purchase. Events for people 21 years of age or older will require a valid ID to enter. There are no refunds if you cannot present a valid ID at the time of the event.
How to Contact TicketWeb Customer Service
It is simple to contact customer service with any questions. To speak to TicketWeb customer service about an online or phone order, call (866) 468-3399. Links to additional customer information and policies can be found on the TicketWeb Contact Us webpage.
About TicketWeb
TicketWeb connects fans with live performances and events using a powerful self-service ticketing engine. You can discover upcoming live experiences right from the TicketWeb website by searching on venue names and cities. Fans can also enjoy close contact with their favorite performers when meet and greet opportunities are offered through TicketWeb. Founded in 1998 in San Francisco, TicketWeb is part of the Ticketmaster and LiveNation distribution networks. These organizations support independent event promoters and venues with general admission event ticketing.
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